Terms and Conditions
Welcome to [Your Company Name]! These terms and conditions outline the rules and regulations for using our website and purchasing our products. We assume you accept these terms and conditions by accessing this website and placing an order. Please read them carefully before making any purchases.
1. Overview
These Terms and Conditions apply to all visitors, customers, and others who access or use our website. By accessing or using any part of our site or purchasing any product from us, you agree to be bound by these Terms and Conditions.
2. Products
We specialize in selling Direct-to-Film (DTF) transfers. All product images and descriptions are provided for reference only. The actual colors or appearance of DTF transfers may vary slightly due to screen settings or print materials.
- Customization: Certain transfers may be customized upon request. Please ensure that all provided artwork adheres to our specifications. We are not responsible for any errors or inconsistencies in customer-provided designs.
- Digital Designs: By submitting digital designs, you confirm you have the necessary rights and permissions. We reserve the right to reject orders with designs that violate copyright or intellectual property laws.
3. Order Processing
- Placing Orders: When placing an order, you agree to provide accurate, complete, and current information. Incorrect information may result in delays or cancellations.
- Order Confirmation: After placing your order, you will receive a confirmation email with the details of your purchase. This confirmation does not guarantee the availability of the product. We will notify you if any items are unavailable and offer an alternative or a refund.
- Production Time: Production times vary based on order complexity and volume. We will provide an estimated production time at checkout, though we cannot guarantee exact delivery dates.
4. Shipping and Delivery
- Shipping Rates: Shipping rates and delivery times are calculated at checkout based on your location and shipping method selected.
- Delivery Time: We will provide an estimated delivery date when your order is placed. However, shipping times may vary due to external factors such as carrier delays, holidays, or natural events. We are not responsible for any delays caused by third-party shipping services.
-International Shipping: Orders shipped internationally may be subject to customs fees, duties, or taxes. The customer is responsible for these additional charges
5. Returns and Refunds
Custom Orders: Due to the nature of custom DTF transfers, we do not offer returns or refunds on personalized products unless the item is defective.
- Non-Custom Orders: For non-custom transfers, we accept returns within 14 days of delivery if the product is unused, unopened, and in its original packaging. The customer is responsible for return shipping costs. Refunds will be processed once we have inspected the item(s).
Defects and Errors: If there is a defect or error in your order (e.g., an incorrect product damaged during shipping), please get in touch with us within seven days of receiving the product. We will offer a replacement or a full refund, depending on the situation.
6. Payment Terms
We accept major credit cards, debit cards, and other online payment methods as indicated during checkout.
Billing Information: You confirm that you can use the payment method by providing payment information. Once the order is processed, all purchases are final.
- Payment Security: We employ industry-standard security measures to protect your payment information. However, we are not responsible for any breach of security caused by unauthorized third-party actions.
7. Intellectual Property
All content on this site, including but not limited to text, images, graphics, logos, and product designs, is the intellectual property of [Your Company Name] or its licensors. Unauthorized use, reproduction, or distribution of our content is prohibited and may result in legal action.
8. User-Provided Content
Submitting any content to our website (e.g., reviews, images) grants us a non-exclusive, royalty-free, and irrevocable right to use, reproduce, and modify your content to promote our products and services.
9. Limitation of Liability
To the maximum extent permitted by Law, [Your Company Name] shall not be liable for any direct, indirect, incidental, or consequential damages resulting from using, or inability to use, our products or website. This includes but is not limited to loss of profits, data, or business.
10. Warranties
We warrant that all products sold will be free from defects in materials and artistry under regular use. Any claims for defects must be reported within seven days of receiving the product.
Exclusions: This warranty does not cover damage caused by improper handling, application, or exposure to harsh environments (e.g., heat, water, or chemicals).
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [Your Country/State]. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of [Your Country/State] courts.
12. Changes to Terms
We reserve the right to modify or replace these Terms and Conditions without prior notice. It is your responsibility to check this page periodically for updates. Continued use of our website and services after changes have been made constitutes acceptance of the updated terms.
13. Contact Us
If you have any questions regarding these Terms and Conditions, please get in touch with us at:
- **Email**: [your email]
- **Phone**: [your phone number]
- **Address**: [your address]